Your 10th groom is on us
Walk-in customers get a stamp on their loyalty card at every visit, and the 10th groom is free. Ask for your card at the counter on your next visit.
- A stamp at every visit
- 10th groom free
- Sign up in store
Collect 9 stamps, get the 10th groom free
Get your card
Ask for a loyalty card at the counter. Anyone can sign up in store.
Bring it every visit
Show your card each time you bring your pet in and we will stamp it.
Enjoy a free groom
Your 10th groom is free for one pet. Add-ons and extras are paid as usual.
Loyalty card rules
- Anyone can sign up for a loyalty card in store.
- You get a stamp each time you visit.
- Your 10th groom is free. This applies to one pet only, not every pet.
- The free groom does not include add-ons or extras. Those are paid for as usual.
- Only one card per customer.
- The programme is for walk-in customers only, not pickup (pet taxi) customers.
- Bring your card with you so we can stamp it. If you forget it, we cannot double stamp it at your next visit.
- You are responsible for keeping your card safe. If you lose it, we cannot guarantee we can restore your loyalty status, and you will start again with a new card.
Something for pickup customers is coming
The walk-in loyalty card is for customers who bring their pets in themselves. We are planning something for our pickup customers too. Join the waiting list and we will let you know when it is ready.
Loyalty card FAQs
Do you have a loyalty programme?
Yes. Our Walk-in Loyalty Programme gives you a stamp on your loyalty card at every visit, and your 10th groom is free for one pet. The free groom does not include add-ons or extras. You can sign up in store. There is one card per customer, and you need to bring your card to get it stamped.
Does the loyalty card work for pickup customers?
No. The loyalty card is for walk-in customers only, not pet taxi pickups. We are planning something for pickup customers, and you can join the waiting list on our loyalty page so we can let you know when it is ready.
What happens if I lose my loyalty card or forget to bring it?
Please keep your card safe. If you lose it, we cannot guarantee we can restore your loyalty status, and you will start again with a new card. If you forget your card, we cannot double stamp it at your next visit.
Pick up your card in store
| Monday to Friday | 07:30 to 15:30 |
|---|---|
| Saturday | 07:30 to 12:30 |
| Sunday and public holidays | Closed |
| Monday to Friday | 07:30 to 17:00 |
|---|---|
| Saturday | 07:30 to 13:00 |
| Sunday and public holidays | Closed |
Good to know before you come
- The grooming hours are the last time we take a pet in for grooming. You can collect your pet until the pet food shop closes (17:00 on weekdays, 13:00 on Saturdays).
- Our groomers work until 16:00 on weekdays and 13:00 on Saturdays, so bring your pet early enough for us to finish the groom in time.
- Large, long-haired breeds need a lot more time. Depending on the state of the coat, these grooms can take up to 3 hours.
- We take pets in on a first come, first served basis. Month end gets very busy, especially on weekends, so bring your pet first thing in the morning or as early as you can.
- If we have not finished by 13:00 on a Saturday we sometimes run over, but we take no pets in after 12:30. We will keep you updated and let you know when your pet is ready for collection.
- We cannot guarantee pickups on month-end Saturdays because we get so busy, but we can schedule your pickup for the next week or the next available slot.
Walk-in Loyalty Programme: your 10th groom is free
Walk-in customers get a stamp on their loyalty card at every visit, and the 10th groom is free. Ask for your card in store. Free groom for one pet, add-ons not included.
See how it worksReady for a happier, cleaner pet?
A few quick taps and we will contact you to confirm a time and quote.
- Monday to Friday 07:30 to 15:30, Saturday 07:30 to 12:30
- We collect and deliver across Centurion
- 4.6 from 109 Google reviews
Prefer WhatsApp? Message us on 072 250 4552 (opens in a new tab), or call 012 653 0912.
Book your groom
A few quick taps and we will be in touch to confirm a time and quote.
- Found us
- Your pet
- Day
- Your details
Final step: send your booking on WhatsApp
Your request has reached us. It takes 5 seconds to finish: your details are already typed out, so just tap the button and press send.
- We see WhatsApp messages straight away, while emails only get checked now and then.
- Your spot gets confirmed faster, without any back and forth.
- You can reply in the same chat to ask a question or change a detail.
Need us sooner? Call 072 250 4552.
Prefer WhatsApp or a call? We are happy to help.